961smartrontex Warranty
961Smartrontex seeks to provide the best after-sale service by providing warranty to all its customers.
After-sales service is on all mobile phones, keyboards, watches, headphones and other electronic accessories.
Warranty period
Warranty period is 12 months from date of purchase.
General procedures
- 961smartrontex Warranty covers only factory faults/defects and does not cover any issues caused due to misuse.
- 961smartrontex warranty does not cover any device that is exposed to natural disasters.
- The device examination period /response time in the maintenance center is 7 days..
- If the device was repaired or exchanged during the warranty period the warranty on the replaced device is valid until the end of the original device warranty period.
The warranty on the repaired/exchanged device cannot be extended or transferred from old device.
961smartrontex is not responsible for the loss of passcodes and customer’s private data.
Terms of Warranty
- The warranty will be void if the device has scratches, dents, crack, exposed to liquids,or any damage caused due to shock.
- Warranty voids if the device is tampered with, opened or modified by other service centers, other than 961smartrontex.
- Warranty does not cover if unsupported/incompatible software is installed on the device.
FMI (Find my Phone) has to be switched off/ removed from the device to proceed with any warranty process.